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- ASK THE EXPERT: What Can I Do When An Online Retailer Refuses To Take Responsibility For Damaged Goods?
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Kathy Cartmill from the United States (Yakima) asks: Online, I purchased futon frame, mattress, and cover. The railings and parts w/it were lost. The 2 boxes had incomplete work, damaged slats. The mattress was 4"; I ordered 6-8". The cover was huge, Read More...